FAQ: What does TeamBrander charge buyers and sellers?
There is no cost for buyers and sellers to sign up for TeamBrander. Commission and services fees are only charged on completed transactions. Creative sellers are charged 15% on completed orders. Buyers are charged a 5.99% transaction fee to cover payment processing fees.
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FAQ: How do buyers and sellers communicate?
Buyers that have questions about a creative sellers listing, experience, or proposed project can contact the seller via TeamBrander's on-platform messaging. Buyers can go the the listing page and click the Contact Me button to initiate a conversation ...
FAQ: Are there file size limits and how do buyers and sellers download files?
When you receive notifications via TeamBrander on-platform messaging, you have the option to download attached files from sellers and buyers. Buyers may provide photos for designs and sellers may share design concepts. TeamBrander on-platform ...
FAQ: Can buyers and sellers cancel an order?
Yes, both buyers and sellers can cancel an order from the time the order is placed and before the order design is approved and the order's final deliverable zip file is uploaded and shared with the buyer. Buyers receive a full refund of canceled ...
FAQ: Should buyers communicate and work with freelancers off the TeamBrander platform?
No, this is not allowed. During sign up, the Terms of Service clearly states these activities are not allowed. For the safety of all users, all payments are made through TeamBrander on the order page, and buyers pay for orders in advance. In some ...
FAQ: How does TeamBrander work?
TeamBrander is the creative sports marketplace. TeamBrander makes it easier for teams and athletes to build a winning brand. TeamBrander is an online marketplace for youth and high school sports that connects parents, booster clubs, and coaches with ...